Recent Posts

Extra resources never hurts!

7/1/2019 (Permalink)

It is great to know that we at SERVPRO® of Salem/Plaistow have a network of other franchises to pull in the equipment, resources and man power needed.

When water damage happens, knowing who to call is the first step in relieving some of the stress. But when a flooding occurs? It is even better to know that we at SERVPRO® of Salem/Plaistow have a network of other franchises to pull in the equipment, resources and man power needed to help the large losses. Here are 5 examples of how we were able to support each other across the country.

  • The Siberian Express in 2015 created record breaking broken pipes from Florida to Maine. 257 crews helped during these ice dams, with even SERVPRO of Salem/Plaistow calling in help from Alabama and Tennessee to help our homeowners.
  • In April of 2016, Houston was engulfed in 2-4 inches of rain per hour. Eighty-one crews produced over 360 jobs in this historic event that left Harris County with 18 inches of rain.
  • Over 830 jobs were created in 2016 during the Louisiana Flooding. Twenty+ inches of rain caused rivers and other waterways to rise and flood Southern Louisiana. At least 185 crews from across the country helped get the community back in their pre storm condition.
  • Hurricane Matthew in caused flooding the East Coast from Florida to North Carolina. One hundred sixty-nine crews mitigated over $7.5 million worth of damage to business owners and homeowners alike.
  • Lastly, in East Tennessee, one of the largest wildfires in history struck the Great Smokey Mountains. Over 17,000 acres burned, and twelve crews came to the rescue to help the seventy families and businesses get the fire damage and soot under control.

SERVPRO® of Salem/Plaistow and these other teams can make any disaster “Like it never even happened.” We are there, no matter how big or small, call us 24/7/365 at 978-688-2242.

During the Storm Tips for Safety

7/1/2019 (Permalink)

No damage is too large or small for a nationwide system of more than 1,700 Franchises.

Summer damage can be stressful, ruin vacations, and disrupt lives. SERVPRO of Salem/Plaistow is here help you make it "Like it never even happened." With over 1,700 franchises to call on for support, no job is too small or large

We hope you have a safe July, remembering these tips when the storm hits:

  • Use your battery-operated NOAA Wather Radio for updates from local officials.
  • Avoid contact with corded phones. Cordless and cellular phones are safe to use.
  • Avoid Contact with electrical equipment or cords.
  • Unplug appliances and other electrical items, such as computers. Power surges can cause serious damage.
  • Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors.

For more information on Summer Safety tips, tune into our Facebook page. 

6 Tips to Help Keep Your Summer Safe

6/25/2019 (Permalink)

Thanks to American Alarm for this awesome information!

While this time of year is a great time to enjoy BBQs, fire pits, and fireworks, it is also a time to be wary of potential fire hazards. 

Here are 6 tips to help keep your Summer fun AND safe!

  • Keep a bucket of water or, as is required in many towns, a hose handy near your fire pit. If embers float out of your fire pit, or a log falls down from your bonfire stack and sets nearby foliage, paper, or other flammable materials aflame, you don’t want to be scrambling for a way to put the fire out. 
  • Supervise all fireworks that you are using (if fireworks are legal in your state, of course). Sparklers and pinwheels might seem “low risk,” but the reality is that there aren’t any fireworks out there that are safe enough for kids to use without adult supervision.
  • It’s also important to ensure that no one tries to re-light fireworks that don’t work properly the first time. Dump these in a bucket of water and move on to the next package.
  • Keep your grill or BBQ pit clean! Prevent accidental grease fires by cleaning out your pits or grease traps
  • Inspect the area around your BBQ and campfire. It is important to make sure that you there is nothing flammable around where you are going to be lighting a fire. - Consider deck railings, overhanging, branches, dry grass, piles of dry wood and recycling, brush nearby
  • When you will not be supervising the fire, make sure you put it out!

Thanks to American Alarm for this awesome information!

Vacation Tips for Your Home

6/24/2019 (Permalink)

We hope you have a wonderful relaxing and enjoyable summer no matter where the road may lead you.

School is out and summer is officially here. It’s vacation season!

No matter if you are choosing a staycation and making daily road trips, traveling across country or venturing overseas; it always seems to be top of mind to stop the mail and newspaper (or have a trusted neighbor gather them), have a plan for our pets, and clean out the refrigerator. But what about the important parts of our homes? The water, fire alarms, and smaller appliances. We tend to see an increase of water losses in the summer months because people go away and then come home to overflowed toilets, broken hot water heater tanks and washer pipes. We don’t want to see your return to home after a nice relaxing time turn to chaos. Below are some tips on preparing your home for vacation to hopefully make your return a little less stressful.


Just like life there are so many pros and cons to this and you need to use your best judgment and what you are comfortable with in your home while you are away. But here is the deal, unless you shut off the main supply of water coming into your home, the water will sit in pipes, toilets, and faucets. Without anyone home to notice, if any of the pipes or lines fail, water will continue to run as if the source has been turned on and is running. This could leave you with a flooded home causing serious water damage and headache upon your return. Once you locate the main water shut off, it is an easy on and off, and brings you a little peace of mind.


We live in a social media world where we want to share everything the minute we are doing it. This also lets criminals know when your home will be vacant and for how long. It’s tempting to post pictures of your fun carefree time in Cabo or amazing ski trip in the mountains. Police will advise against this. You never know who might have access to your social media feed even if it is private. Police also suggest alerting them to your vacation. In many towns they will add your street to their patrol route as a precaution. As much as you want to share, it’s better to be safe than sorry and post once you return home.

Smoke Detectors

No one will be home and you never know what might be lurking behind your walls. Electrical fires happen every day! Before you head out, check your smoke alarms and be sure your batteries are new. No one wants to get a call from a neighbor that their house caught fire while sipping an ice cold beverage on the beach.

Trash & Dishes

While many of us keep it top of mind to make sure we have an empty dishwasher, sink, and trash barrel. In the rush to get out the door to catch a flight or beat the traffic we will brush off these items. Leaving a full waste basket in your house or dirty dishes is an open invitation for rodents to enter. Save yourself the hassle and take the extra 5 minutes so you can return to a rodent free house.

Small appliances

Unplug the coffee maker, television, toaster, alarm clocks, etc. No one will be home to use them anyway! This will help save energy in your home as well as help prevent any fire that might occur if there was a power surge while you are away.

These are just a few suggested tips to consider when preparing for your home for vacation. We hope you have a wonderful relaxing and enjoyable summer no matter where the road may lead you. If upon your return, you do find yourself in a situation requiring a little assistance, SERVPRO of Salem/Plaistow is always here to help.

Are you traveling to an area affected by hurricanes?

6/17/2019 (Permalink)

Whether you travel to an area strongly affected by hurricanes, or you feel the after affects of the storm, it is important to be vigilant.

Hurricane season typically runs between June and November. Whether you travel to an area strongly affected by hurricanes, or you feel the after affects of wind and rain, it is important to be vigilant during this storm season.

Below are some tips to follow whether you own a home, RV, boat, car or all of them! You can see a storm coming by the change in color of the sky (often greenish), large hail, low-flying clouds and a roar like a freight train.

  • Your basement or under a set of stairs are great places to wait out the storm. If this is not available, the bottom floor of any building will work.
  • During an emergency, gas stations will often be closed, so always make sure you have at least half a tank of gas to get away instantly
  • Have enough supplies on hand to wait out 72 hours, just in case help cannot arrive right away. These supplies can also be stored in the trunk (items like a first aid kit, bottled water, non-perishable foods, and medication can stay there at all times.)
  • Make sure your cell phone is charged and keep your charger with you.
  • Avoid driving in deep waters
  • For your boat, remove non-secure items, electronics, excess gear, valuable, and important documents.
  • Make sure all openings are clear of debris
  • With your RV, do not drive it during the storm as it is more vulnerable to higher/stronger winds
  • Make sure all documents are in a waterproof bag and with you at all times

Life can be unpredictable, but having plans in place help you with whatever may come. For more information, please check out these hurricane tips. As always, once the storm passes, contact your SERVPRO of Salem/Plaistow to help make it “Like it never even happened.”

Flooding Can Happen Anywhere

5/15/2019 (Permalink)

It happens fast and can happen anywhere.

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.


Develop a proper evacuation plan: Map out routes and mark areas or roads that might become unpassable due to flooding. If you approach a road or area that is flooded, turn around. Most cars can be swept away by less than 2 feet of moving water. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and move to higher ground.

Build an emergency care kit: Water, non-perishable food, battery powered radio, flashlights, first aid kit, personal hygiene items, cell phones and chargers, blankets, rain gear, extra clothing, baby supplies, copies of personal documents, and extra cash are some of the items to pack for you and your family. If you have pets don’t forget their supplies too!

Keep children out of the water: Kids are often curious and lack judgment or fear when it comes to water. Down powerlines and contaminated flooded areas add additional safety risks. Keep children close to you for their safety.

Did you know?

4/19/2019 (Permalink)

Your disaster may not always be fire and water related, but the professionals at SERVPRO® of Salem/Plaistow are still Here to Help® when it comes to other situations.

Biohazard, crime scene cleanup, and vandalism services.

These are services you may never think of until a related disaster strikes your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of Salem/Plaistow will start helping the moment you call.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Salem/Plaistow are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO® helps turn unsafe environments into clean, safe homes and offices. SERVPRO® can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Contact SERVPRO® of Salem/Plaistow at 603-893-9700 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”

Small Business Week Appreciation

4/11/2019 (Permalink)

From May 5th to May 11th, America will celebrate Small Business Week, an annual event sponsored by the U.S. Small Business Association (SBA). According to Gregg White, owner of SERVPRO of Salem/Plaistow, Small Business Week is an opportunity for national and community leaders to recognize the critical contributions of America’s entrepreneurs and small business owners to the country’s economy. White emphasizes there is nothing “small” about small business when it comes to its importance to the nation’s economic health. According to statistics from the SBA, 28 million small businesses in America account for 54 percent of all U.S. sales; of those 28 million businesses, the 600,000 U.S. franchised small businesses, like SERVPRO, account for 40 percent of all retail sales and provide jobs for some eight million people. As these local business people work to grow their businesses, they help create 21st century jobs, drive innovation, and increase America’s global competitiveness. 

For entrepreneurs like White, becoming a franchise owner is one path to small business ownership. “Entrepreneurship is at the heart of a successful small business—the drive to own and grow a business through your own efforts,” said Sue Steen, SERVPRO Industries, Inc., chief executive officer. “Franchise organizations like SERVPRO give entrepreneurs a framework for their ambitions, access to state-of-the-art tools and processes, and a road map for sound financial management and growth.” 

Some franchised small businesses offer entrepreneurs an opportunity to own and run their own small business while providing a service to the community they live and work in. With SERVPRO, for example, franchise ownership helps entrepreneurs combine their hometown knowledge and the emotional investment they have with their community with access to the latest disaster remediation technology and products. This combination creates a community asset that could prove invaluable to home and business owners who are struck by the unexpected. "I’m proud to be a small business owner in my community,” says White. “But, as a SERVPRO small business owner, I know that the unexpected can happen – a flood, a fire, an explosion, a storm, a mudslide, whatever the event might be – big or small. When the unexpected does happen, I’m also proud to know that my staff and I are ready to respond immediately and effectively to limit the damage to property and disruption to lives in my community. Having both an emotional and financial stake in the community is what distinguishes small businesses with local owners from other businesses. And that’s what makes small businesses such an important thread in the fabric of this country.” 

SERVPRO of Salem/Plaistow specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, making it “Like it never even happened,” for both commercial and 
residential customers. For more information on SERVPRO of Salem/Plaistow, please contact 

Mold Doesn't Have to Hold You Down!

4/9/2019 (Permalink)

When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home or business.

This Windham company discovered an extensive mold infestation in their place of work, due to a leaking pipe that went undetected for a lengthy period of time.

SERVPRO of Salem/Plaistow worked around the clock to remediate the problem, so that business could be restored as quickly and seamlessly as possible. This allowed the company to have little to no down time and kept productivity going. We know that commercial mold infestations can cost a business thousands of dollars in productivity; therefore it is always our goal to get you back up and running right away. 

If You See Visible Mold 

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home or business.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Salem/Plaistow for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Salem/Plaistow specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 603-893-9700

Preparing for Any Storm

3/26/2019 (Permalink)

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the

The ERP also establishes your SERVPRO of Salem/Plaistow as your disaster restoration provider, giving you access to over 40 years of experience.

When it comes to your business, it is your pride and joy. You pray that a disaster never strikes, ruining all of your hard work.

Questions that run through your mind when disaster strikes, but is helpful to think of before that:

    • Do you have insurance
    • Do you have an emergency plan in place? Does your staff know about it?
    • Can you access your business records if they were destroyed?

“Small business owners invest a tremendous amount of time, money and resources to make their ventures successful, yet, many owners fail to properly plan and prepare for disaster situations." An estimated 50% of business do not reopen after a disaster has happened.

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

    1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
    2. Create an emergency communication plan with all those who have a stake in your business.
    3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
    4. Work with SERVPRO of Salem/Plaistow to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-688-2242 or SERVPRO of Salem/Plaistow.