Recent Posts

The Benefits of Dry Ice Blasting

2/10/2020 (Permalink)

Dry Ice Blasting Dry ice blasting is fast and effective.

Dry ice blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment. 

  • A dry cleaning process: Dry ice blasting is a completely dr process because dry ice pellets consist of CO2 and vaporize immediately on contact with the surface to be cleaned. 
  • No water disposal: The system produces no waste products. Only the coasting that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor. 
  • Environmentally friendly: Dry ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with the disposal of blasting materials and solvents are saved. 
  • No Abrasion: Dry ice blasting is non-abrasive and therefore surfaces are treated very gently. Wear and tear resulting from the use of steel brushes, scrapers, and other blasting materials is avoided.
  • Improved production time: Dry ice blasting often allows for your production equipment to be cleaned while in operation without a need for dismantling or costly downtime. 

Heating Safety

2/10/2020 (Permalink)

There is something about the winter months and curling up with a good book by the fireplace. But did you know that heating equipment is one of the leading causes of home fire deaths? With a few simple safety tips and precautions you can prevent most heating fires from happening. Be warm and safe this winter and remember to call SERVPRO of Salem/Plaistow in cases of emergencies.

Safety Tips:
• Keep anything that can burn at least three-feet (one metre) away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
• Have a three-foot (one metre) “kid-free zone” around open fires and space heaters.
• Never use your oven to heat your home.
• Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
• Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
• Remember to turn portable heaters off when leaving the room or going to bed.
• Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
• Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
• Test smoke alarms at least once a month.

nfpa.org/education ©NFPA 2017

Call us Fast - Thank us Later!

2/9/2020 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® of Salem/Plaistow is so vital. Just go to our website on your mobile phone or call 603.893.9700 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the devastating effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best.

Here are 8 reasons why your company should get an Emergency Ready Profile® today on every one of your buildings.

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

SERVPRO® of Salem/Plaistow is part of a Franchise System that has more than 50 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean.

Small Storms can cause Big problems

2/3/2020 (Permalink)

cars driving on a snowy highway Practice caution when driving in any amount of snow!

At this point most of us living in Salem/Plaistow area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 603.893.970 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

Small Storms can cause Big problems

2/3/2020 (Permalink)

cars driving on a snowy highway Practice caution when driving in any amount of snow!

At this point most of us living in Salem/Plaistow area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 603-893-9700 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

In an emergency - every second counts!

2/3/2020 (Permalink)

Person using a fire extinguisher SERVPRO of Salem/Plaistow always putting safety first!

Worrying about the cleanup and restoration can be stressful, and many home and business owners are left with a feeling of helplessness and uncertainty. SERVPRO's Franchise Professionals know restoring peace of mind is just as important as restoring property.

SERVPRO® of Salem/Plaistow wants to be there in your time of need, helping you and your customers piece their lives back together.

Our goal is simple:

In an emergency situation, like a building fire, every second counts. How quickly you respond could depend on how prepared you are before the emergency. Emergency planning and training directly influence the outcome of an emergency situation. Facilities with well-prepared employees and well-developed plans are likely to incur less structural damage and fewer or less severe employee injuries.

When preparing a fire evacuation plan, it is important to designate multiple evacuation routes and exits. This ensures more than one way to exit the building, should an exit be blocked by fire. When choosing emergency exits, consider the following recommendations.

  • Exits should be clearly marked and well  
  • Exit routes should be wide enough to accommodate the number/volume of evacuating person
  • Exit routes should remain unobstructed and clear of debris at all times.

If you  prepare  drawings  that  show  evacuation routes and exits, post  them  prominently  for  all employees  to  see. Once an  escape  plan  is created, it should  be  practiced  to help familiarize  staff  with  emergency  exit  routes. It is important to talk to your local fire department, as local codes may require more frequent drills  for various  facilities.

SERVPRO® of Salem/Plaistow can help with emergency planning by establishing an Emergency READY Profile, (ERP), for your facility. For more information about the ERP or emergency planning, contact

SERVPRO® of Salem/Plaistow 603-893-9700.

Why Choose SERVPRO Vacuum Freeze Drying

2/3/2020 (Permalink)

SERVPRO Vacuum Drying Chamber State of the Art Technique -Ready for your use!

  • Vacuum Freeze drying is the most effective time way to salvage water-damaged documents. 
  • The Document Restoration Team uses sublimation - turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. 
  • The state of the art technology used by SERVPRO technicians is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). 
  • Other methods such as dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.
  • All employees of the Document Restoration Team are HIPAA Master certified. 
  • Once your items arrive at the SERVPRO facility, 24/7 video surveillance is guaranteed. 
  • Anyone entering the Drying Chamber Facility must sign in and out with their arrival and departure time.
  • Standard drying time is 7-10 days. Time frame varies based on moisture content and backlog. Call a member of the Document Restoration Team for current lead time. 

Fireplace Safety

1/14/2020 (Permalink)

Chimney Safety Tips Chimney Safety Tips

Fireplace Safety

The holidays have come and gone. The new year and new decade are upon us which for those in New England, brings cold weather, ice, and snow. With colder weather, your fireplace becomes more than just a focal point of your home. For many, it becomes a heat source to keep you and your loved ones warm. It also helps keeps your house from freezing temperatures that could cause frozen pipes and water damage. Before you throw a log on the fire and light a match to keep your family toasty, consider these 8 tips to keep you safe.

  1. Have your fireplace cleaned and inspected by a professional. There could be soot build up, cracks, or loose bricks.
  2. Check your fire and carbon monoxide detectors to help avoid fire and smoke damage. It is a good practice to replace the batteries every spring and fall when we change the clocks.
  3. Ensure your chimney is capped. This helps keep rain, birds, squirrels and debris from entering.
  4. Use kindling to start the fire instead of flammable liquids. Also be sure to burn well-seasoned wood.
  5. Don’t overload your fireplace. A fire that is too hot can crack your chimney, and could get out of control very quickly.
  6. Use a spark guard to keep any ambers from shooting out damaging your floor and possibly igniting a fire.
  7. Have a metal container nearby to remove and store hot ash. These ambers can stay hot for a while so be sure to keep it a safe distance outside away from your home.
  8. Even if you had your chimney inspected, look for signs of creosote and soot buildup. Creosote is a dark substance that can build up if wood isn’t burning completely.

No need to get the chills this winter! By following these simple tips, you can help keep your family safe until warmer temperatures return. If you find yourself in situation where a fire or puff back has occurred, SERVPRO® of Salem/Plaistow is always here to help get your home back “Like it never even happened.” Call us at 603.893.9700 for a complimentary quote.

Emotional Impacts of Fire Damage

12/3/2019 (Permalink)

Aftermath of a fire in kitchen soot damage throughout Let SERVPRO help you recover from this type of disaster

A fire or smoke damage can be very stressful event for any property owner. Physical damage can have enormous monetary impacts but those usually pail into comparison to the emotional impacts. This is where SERVPRO can help! Fast mitigation is the key to controlling damage, while reducing downtime and recovery costs. Here at SERVPRO® of Salem/Plaistow, understand how disruptive fires can be for business & home owners. Our service response guidelines can help prevent fire damage from creating long-term problems and lastly emotional scars.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is unique, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and years of experience to restore your property after fire and smoke damage.  SERVPRO® of Salem/Plaistow will always treat you, your family, tenants and treasured items with care and respect.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – (603) 893-9700

Cold Temps can Bring New Troubles

11/19/2019 (Permalink)

Snowy commercial walkway that has been shoveled Prepare your home and business before the weather becomes unpredictable!

With the holiday season upon us, this brings laughter, joy, and a lot of frigid weather! Freezing temperatures can bring burst pipes, puffbacks, ice dams, and even the dreaded flu. You’re in luck as there many things you can do to help prepare your home and/or business for all winter throws at us.

Getting your home ready:

Keep cabinet doors open during times of extreme cold so warm air can move around pipes.
Keep a slow flow of water coming through faucets especially if they run through unheated or exterior areas of your home.
Ensure all your gutters are clean and secure. Leaves and debris can accumulate in gutters which could lead to roof problems and water damage like ice dams.
Get your furnace serviced! Proper maintenance of your furnace can help reduce the risk of puffbacks.

Preparing your business:

Inspect your business property for downed tree limbs and branches these can cause personal injuries.
Check walkways and parking lots for proper drainage to reduce flood hazards.
Inspect all handrails, stairwells, and entryways to address and correct potentially slippery or hazardous areas.
Install mats or non-slip surfaces and post caution signs where water could be present.
Contact your local Sales & Marketing Representative at SERVPRO® of Salem/Plaistow and ask about starting and Emergency Ready Profile (ERP) for your business. Click here to learn more about the ERP.