Recent Posts

Helping Our Salem/Plaistow Community

7/14/2020 (Permalink)

Working for SERVPRO in the water restoration and recovery industry can be demanding. Having to deal with real life emergencies on a daily basis takes a toll on people. Its customers like the one featured below, that make all the challenges worth it and reminds us why we keep doing what we do; SERVPRO is HERE TO HELP!

A women called in to report a pipe break in her new home in Salem, NH. She had just moved from Plaistow, NH and was so upset that her new beautiful home has suffered a smoke damage. SERVPRO of Salem/Plaistow started the remediation process immediately and was able to clean and deodorize her home without disrupting her living situation. This homeowner was so grateful for our timely response and expertise she sent a huge bouquet of flowers to our office as a personal thank you for our services. 

Everyone at SERVPRO is so grateful to play even a small role in help home and business owners recover from damages caused by burst pipes or floods. No job is too big or small for SERVPRO of Salem/Plaistow. Please call us today at 603893.9700 and ask about how we can help you!

SERVPRO of Salem/Plaistow now offering Reconstruction!

7/14/2020 (Permalink)

Scott Massaro joins our team as the head of our Reconstruction Division and has completed our rigorous SERVPRO's Hero Ready Training. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Scott has been with us for a few months and has been working diligently to learn and grow within our company. Scott brings 30+ years of construction and industry experience to SERVPRO!

SERVPRO of Salem/Plaistow specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, making it “Like it never even happened,” for both commercial and 
residential customers. When fire, water, or mold disrupt your life, Scott and his team are there to help make the process as stress free as possible for you and your family. For more information on SERVPRO of Salem/Plaistow, please contact 
603-893-9700 or office@SERVPROoflawrence.com.  

Mold Damage Experts!

6/11/2020 (Permalink)

This Plaistow company discovered an extensive mold infestation in their place of work, due to a leaking pipe that went undetected for a lengthy period of time.

SERVPRO of Salem/Plaistow worked around the clock to remediate the problem, so that business could reopen as quickly and seamlessly as possible. This allowed the company to have little to no down time and kept productivity going. We know that commercial mold infestations can cost a business thousands of dollars in productivity; therefore it is always our goal to get you back up and running right away. 

If You See Visible Mold 

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home or business.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Salem/Plaistow for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Salem/Plaistow specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 603-893-9700

How SERVPRO can help Atkinson Businesses!

6/11/2020 (Permalink)

Completing an Emergency Service Plan establishes your SERVPRO of Salem/Plaistow as your disaster restoration provider, giving you access to over 44 years of experience servicing Plaistow, Kingston, Hampstead and other local areas in NH.

When it comes to your business, it is your pride and joy. You pray that a disaster never strikes, ruining all of your hard work.

Questions that run through your mind when disaster strikes, but is helpful to think of before that:

    • Do you have insurance
    • Do you have an emergency plan in place? Does your staff know about it?
    • Can you access your business records if they were destroyed?

“Small business owners invest a tremendous amount of time, money and resources to make their ventures successful, yet, many owners fail to properly plan and prepare for disaster situations." An estimated 50% of business do not reopen after a disaster has happened.

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

    1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
    2. Create an emergency communication plan with all those who have a stake in your business.
    3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
    4. Work with SERVPRO of Salem/Plaistow to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 603.893.9700 or SERVPRO of Salem/Plaistow.

Simply Fire Safety

6/11/2020 (Permalink)

While not popular in Salem or Pelham, NH area, a wildfire can occur anywhere-in fact, in 2014, wildfire occurrences were recorded in all 50 states. A wildfire can destroy homes, businesses, agriculture, and damage natural resources while threatening the safety of the public and the firefighters who protect our forests and communities.  

Wildfires or just fires in general, can occur at any time throughout the year, but the potential is always higher during periods with little or no rainfall, which make brush, grass, and trees dry and burn more easily. High winds can also contribute to spreading the fire.

If you live or work in an area prone to wildfires, consider the following safety tips to help prevent the spread of wildfire.

Fire Safety Tips

  • Clear leaves and other debris from gutters, eaves, porches and decks. Remove dead vegetation from under your deck and within 10 feet of the house. This prevents embers from igniting your home.
  • Remove anything stored underneath decks or porches. Screen or box-in areas below patios and decks with wire mesh to prevent debris from accumulating.
  • Ensure flammable materials (firewood stacks, propane tanks, and dry vegetation) are more than 30 feet from your home or business's foundation and outbuildings.
  • Wildfire can spread to tree tops. If you have trees on your property, prune so the lowest branches are 6 to 10 feet from the ground.
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.

If your home or business ever suffers fire damage, in anyway, please let us help you make it "Like it never even happened." SERVPRO® of Salem/Plaistow is here to help and can be reached at 603-893-9700.

Summer Floods Dos and Donts

6/11/2020 (Permalink)

Living around many beautiful bodies of water like Canobie Lake in Salem, Cobbett’s Pond in Windham, or Country Pond in Kingston can be both a blessing and a curse as these can aid in causing flooding. Just because you haven’t experienced a flood doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Homeowners

Develop a proper evacuation plan: Map out routes and mark areas or roads that might become unpassable due to flooding. If you approach a road or area that is flooded, turn around. Most cars can be swept away by less than 2 feet of moving water. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and move to higher ground.

Build an emergency care kit: Water, non-perishable food, battery powered radio, flashlights, first aid kit, personal hygiene items, cell phones and chargers, blankets, rain gear, extra clothing, baby supplies, copies of personal documents, and extra cash are some of the items to pack for you and your family. If you have pets don’t forget their supplies too!

Keep children out of the water: Kids are often curious and lack judgment or fear when it comes to water. Down powerlines and contaminated flooded areas add additional safety risks. Keep children close to you for their safety.

Keep SERVPRO of Salem/Plaistow in mind if waters arise and trouble comes your way! We are always here to help! 603.893.9700

The Right Roof can be your Best Defense against Storm Damage

6/11/2020 (Permalink)

The right roof for your home in and around Salem, NH can not only look good, but always can protect your home during a storm. Here, we share a blog from Budget Dumpster on how to pick the right roof for you.

"Types of Roof Shingles

Asphalt

Of all the different types of shingles, these are the most commonly used because they’re the least expensive and relatively easy to install. These shingles are made of fiberglass mats coated with asphalt containing sand-like granules.

The downside: Asphalt shingles have a relatively short life span of 20 to 30 years, and they don’t fare well in areas where the temperature fluctuates unexpectedly, such as the Midwest.

Why choose asphalt roofing shingles? They’re the most economical of roofing options and come in plenty of styles and color selections.

Metal

This type of roof is made with many different materials – aluminum, steel, copper, zinc and titanium. If properly maintained, your metal roof could last as long as 50 years. You may want to consider metal if your home’s roofline is flat or steep.

The downside: Metal roofing can become noisy whenever it’s hailing or raining.

Why choose metal roofing shingles? They’re durable, fireproof and good at shedding snow and ice.

Slate

Not only are slate shingles durable – lasting anywhere from 80 to 100 years – they are also highly resistant to water and physical damage.

The downside: In addition to their high price tag, slate is expensive to repair because very few roofing companies specialize in this particular type of shingle. Furthermore, slate is rather heavy and may not be a good fit if your home can’t handle the weight.

Why choose slate roofing shingles? They’re one of the longest-lasting types of roofing material you can choose, and on the right style of home, adds a nice visual appeal.

Wood

Aside from being durable and having a lifespan of 30 to 50 years, wood shingles are more environmentally friendly than other types. This type of roof shingle is usually made of cedar, but can also be made of other rot-resistant woods, such as redwood.

The downside: Although energy-efficient and long-lasting, wood shingles are less fire-resistant than other types. They’re also more susceptible to termites and mold.

Why choose wood roofing shingles? They’re visually appealing and generally cooler than other types of shingles that are darker in color."

For more information on your roof or Budget Dumpster, please visit their blog.

If your roof doesn't hold up in a storm and you are a victim of water damage, please call us at 603.893.9700, to make it "Like it never even happened."

Certified: SERVPRO Cleaned – a defensive cleaning program

5/27/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Salem/Plaistow today at  603.893.9700 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

Let SERVPRO Help Prepare Your Business From Water Damages to Pandemics

4/6/2020 (Permalink)

Is your business ready to handle a disaster like burst pipe or emergency disinfecting services?

When it comes to your business, it is your pride and joy. You pray that a disaster never strikes, ruining all of your hard work.

Questions that run through your mind when disaster strikes, but is helpful to think of before that:

    • Do you have insurance
    • Do you have an emergency plan in place? Does your staff know about it?
    • Can you access your business records if they were destroyed?

“Small business owners invest a tremendous amount of time, money and resources to make their ventures successful, yet, many owners fail to properly plan and prepare for disaster situations." An estimated 50% of business do not reopen after a disaster has happened.

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

    1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
    2. Create an emergency communication plan with all those who have a stake in your business.
    3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
    4. Work with SERVPRO of Salem/Plaistow to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-688-2242 or SERVPRO of Salem/Plaistow.

We are Cleaning and Disinfecting Experts

3/31/2020 (Permalink)

Micro Organisms SERVPRO is Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Salem/Plaistow - 603-893-9700

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html