Recent Posts

Did you know?

4/19/2019 (Permalink)

Your disaster may not always be fire and water related, but the professionals at SERVPRO® of Salem/Plaistow are still Here to Help® when it comes to other situations.

Biohazard, crime scene cleanup, and vandalism services.

These are services you may never think of until a related disaster strikes your home, business, or property. Equipped with the knowledge, experience, and training, SERVPRO® of Salem/Plaistow will start helping the moment you call.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO® of Salem/Plaistow are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and state and local health regulations. Equipped with the necessary safety equipment and cleaning products, SERVPRO® helps turn unsafe environments into clean, safe homes and offices. SERVPRO® can help with the following issues:

  • Bloodborne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

Contact SERVPRO® of Salem/Plaistow at 603-893-9700 opt. 9 today for 24-hour emergency service. No matter how big or small, your SERVPRO® Professionals will be ready to help make your property damage “Like it never even happened.”

Small Business Week Appreciation

4/11/2019 (Permalink)

From May 5th to May 11th, America will celebrate Small Business Week, an annual event sponsored by the U.S. Small Business Association (SBA). According to Gregg White, owner of SERVPRO of Salem/Plaistow, Small Business Week is an opportunity for national and community leaders to recognize the critical contributions of America’s entrepreneurs and small business owners to the country’s economy. White emphasizes there is nothing “small” about small business when it comes to its importance to the nation’s economic health. According to statistics from the SBA, 28 million small businesses in America account for 54 percent of all U.S. sales; of those 28 million businesses, the 600,000 U.S. franchised small businesses, like SERVPRO, account for 40 percent of all retail sales and provide jobs for some eight million people. As these local business people work to grow their businesses, they help create 21st century jobs, drive innovation, and increase America’s global competitiveness. 

For entrepreneurs like White, becoming a franchise owner is one path to small business ownership. “Entrepreneurship is at the heart of a successful small business—the drive to own and grow a business through your own efforts,” said Sue Steen, SERVPRO Industries, Inc., chief executive officer. “Franchise organizations like SERVPRO give entrepreneurs a framework for their ambitions, access to state-of-the-art tools and processes, and a road map for sound financial management and growth.” 

Some franchised small businesses offer entrepreneurs an opportunity to own and run their own small business while providing a service to the community they live and work in. With SERVPRO, for example, franchise ownership helps entrepreneurs combine their hometown knowledge and the emotional investment they have with their community with access to the latest disaster remediation technology and products. This combination creates a community asset that could prove invaluable to home and business owners who are struck by the unexpected. "I’m proud to be a small business owner in my community,” says White. “But, as a SERVPRO small business owner, I know that the unexpected can happen – a flood, a fire, an explosion, a storm, a mudslide, whatever the event might be – big or small. When the unexpected does happen, I’m also proud to know that my staff and I are ready to respond immediately and effectively to limit the damage to property and disruption to lives in my community. Having both an emotional and financial stake in the community is what distinguishes small businesses with local owners from other businesses. And that’s what makes small businesses such an important thread in the fabric of this country.” 

SERVPRO of Salem/Plaistow specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, making it “Like it never even happened,” for both commercial and 
residential customers. For more information on SERVPRO of Salem/Plaistow, please contact 
603-893-9700

Mold Doesn't Have to Hold You Down!

4/9/2019 (Permalink)

Mold Remediation Mold Doesn't Have to Hold You Down! When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home or business.

This Windham company discovered an extensive mold infestation in their place of work, due to a leaking pipe that went undetected for a lengthy period of time.

SERVPRO of Salem/Plaistow worked around the clock to remediate the problem, so that business could be restored as quickly and seamlessly as possible. This allowed the company to have little to no down time and kept productivity going. We know that commercial mold infestations can cost a business thousands of dollars in productivity; therefore it is always our goal to get you back up and running right away. 

If You See Visible Mold 

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home or business. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home or business.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Salem/Plaistow for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

SERVPRO of Salem/Plaistow specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 603-893-9700

Preparing for Any Storm

3/26/2019 (Permalink)

Storm Damage Preparing for Any Storm Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the

The ERP also establishes your SERVPRO of Salem/Plaistow as your disaster restoration provider, giving you access to over 40 years of experience.

When it comes to your business, it is your pride and joy. You pray that a disaster never strikes, ruining all of your hard work.

Questions that run through your mind when disaster strikes, but is helpful to think of before that:

    • Do you have insurance
    • Do you have an emergency plan in place? Does your staff know about it?
    • Can you access your business records if they were destroyed?

“Small business owners invest a tremendous amount of time, money and resources to make their ventures successful, yet, many owners fail to properly plan and prepare for disaster situations." An estimated 50% of business do not reopen after a disaster has happened.

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

    1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
    2. Create an emergency communication plan with all those who have a stake in your business.
    3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
    4. Work with SERVPRO of Salem/Plaistow to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 978-688-2242 or SERVPRO of Salem/Plaistow.

Mold Containment: It's Importance & Why We Use It

3/21/2019 (Permalink)

Mold Remediation Mold Containment: It's Importance & Why We Use It While remediating this mold, we will build containments to prevent it from spreading while we are working.

This information was taken fromRestoration and Remediation, an online magazine. It is beneficial to share information with you regarding mold and why we use containment in the remediation process.

"The great mold warriors we meet and work with on a daily basis all have a common advantage- like the greatest generals in history, they know their enemy. More specifically they know and understand that the greatest strength of their enemy is its invisibility.

Before your own battle begins, you have to understand that you must strategically approach the enemy by devising systems to discover, collect, and contain it which will work despite your inability to visualize its presence. 

Erecting containment and generating and directing the air flow within that containment will enable us to win the air war, by controlling the enemy's movement. 

Where is the most strategic location of this containment?  It should be placed as close to the source of invasion as possible while still permitting us to gain access and accomplish our work.

Taken to its extreme, if it allows you to do what you need, it can be as small as a glove bag over a pipe, such as is used by our asbestos warrior brethren.

One of the most common flaws in mold remediation projects is a containment structure that is larger than it needs to be:  Larger containments require more equipment for managing airflow, have more possible leak points, and require more time and effort to decontaminate prior to de-mobilization. While erecting a containment, one must carefully balance the trade-offs between size and work access.

To do so, one can rely on the knowledge of experienced mold warriors and follow the established principles."

When mold affects your home, call SERVPRO of Salem/Plaistow to help guide you through the process. From bringing in an Industrial Hygienist, to cleaning, to disinfecting, we will be here.

Fireplace Safety in Windham, NH

3/1/2019 (Permalink)

Fire Damage Fireplace Safety in Windham, NH Photo courtesy of pixabay.com

With cold weather upon us, your fireplace becomes more than just a focal point of your home. Before you throw a log on the fire and light a match to keep your family toasty and warm, consider these 8 tips to keep them safe.

  1. Have your fireplace cleaned and inspected by a professional. There could be soot build up, cracks, or loose bricks.
  2. Check your fire and carbon monoxide detectors to help avoid fire and smoke damage. It is a good practice to replace the batteries every spring and fall when we change the clocks.
  3. Ensure your chimney is capped. This keeps rain, birds, squirrels and debris from entering.
  4. Use kindling to start the fire instead of flammable liquids. Also be sure to burn well-seasoned wood.
  5. Don’t overload your fireplace. A fire that is too hot can crack your chimney, and could get out of control very quickly.
  6. Use a spark guard to keep any ambers from shooting out damaging your floor and possibly igniting a fire.
  7. Have a metal container nearby to remove and store hot ash. These ambers can stay hot for a while so be sure to keep it a safe distance outside away from your home.
  8. Even if you had your chimney inspected, look for signs of creosote and soot buildup. Creosote is a dark substance that can build up if wood isn’t burning completely.

No need to get the chills this winter! By following these simple tips, you can help keep your family safe until warmer temperatures return.

When disaster threatens a community...

2/6/2019 (Permalink)

Commercial When disaster threatens a community... No matter what part of the country you call home, we want to ensure you are prepared for any type of disaster.

When disaster threatens a community, it is often too late to take the necessary steps to prepare homes, businesses and family members for the situation. Whether it's a blizzard, flood, hurricane or wildfire, disasters of all types often give little to no warning before they strike. The time to prepare for a storm is not as it approaches-the time to prepare is now.

No matter what part of the country you call home, we want to ensure you are prepared for any type of disaster. Whether you have damage caused by a hurricane, tornado, flash flood, or any other reason, SERVPRO® of Salem/Plaistow have the resources, experience and training to help get your doors reopened for business as soon as possible.

If your property suffers a fire or water damage, SERVPRO® of Salem/Plaistow will be ready to help you make it "Like it never even happened."

We recommend always having an emergency kit on hand whether it is for your home or business. These can even be kept in your car. Here are some items to help you build your own emergency kit

  • Water (one gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

As always, to learn more about how SERVPRO® of Salem/Plaistow can help your business survive a disaster, please call us 603-893-9700.

What about those smaller storms?

2/1/2019 (Permalink)

Storm Damage What about those smaller storms? As business owners preparation is key no matter what Mother Nature has up her sleeve.

We all know how to handle those big winter storms. You know the ones the news predicts a week out that has you rushing to the grocery store to get milk and bread because we are all convinced we will be in our house for days. The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down.

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative to learn more about the emergency ready profile (ERP) and how it could benefit your business.

Preparing for a Fire, Large or Small

2/1/2019 (Permalink)

Fire Damage Preparing for a Fire, Large or Small If your home or business ever suffers fire damage, in anyway, please let us help you make it "Like it never even happened."

While not popular in Salem or Plaistow area, a wildfire can occur anywhere-in fact, in 2014, wildfire occurrences were recorded in all 50 states. What is a wildfire? It is an unplanned, unwanted fire burning in a natural area, such as a forest, grassland, or prairie. A wildfire can destroy homes, businesses, agriculture, and damage natural resources while threatening the safety of the public and the firefighters who protect our forests and communities.  

Wildfires or just fires in general, can occur at any time throughout the year, but the potential is always higher during periods with little or no rainfall, which make brush, grass, and trees dry and burn more easily. High winds can also contribute to spreading the fire.

If you live or work in an area prone to wildfires, consider the following safety tips to help prevent the spread of wildfire.

Fire Safety Tips

  • Clear leaves and other debris from gutters, eaves, porches and decks. Remove dead vegetation from under your deck and within 10 feet of the house. This prevents embers from igniting your home.
  • Remove anything stored underneath decks or porches. Screen or box-in areas below patios and decks with wire mesh to prevent debris from accumulating.
  • Ensure flammable materials (firewood stacks, propane tanks, and dry vegetation) are more than 30 feet from your home or business's foundation and outbuildings.
  • Wildfire can spread to tree tops. If you have trees on your property, prune so the lowest branches are 6 to 10 feet from the ground.
  • Keep your lawn hydrated and maintained. If it is brown, cut it down to reduce fire intensity. Dry grass and shrubs are fuel for wildfire.

If your home or business ever suffers fire damage, in anyway, please let us help you make it "Like it never even happened." SERVPRO® of Salem/Plaistow is here to help and can be reached at 603-893-9700.

When Every Second Counts

2/1/2019 (Permalink)

Fire Damage When Every Second Counts Facilities with well-prepared employees and well-developed plans are likely to incur less structural damage and fewer or less severe employee injuries

Worrying about the cleanup and restoration can be stressful, and many home and business owners are left with a feeling of helplessness and uncertainty. SERVPRO's Franchise Professionals know restoring peace of mind is just as important as restoring property.

SERVPRO® of Salem/Plaistow wants to be there in your time of need, helping you and your customers piece their lives back together.

Our goal is simple:

In an emergency situation, like a building fire, every second counts. How quickly you respond could depend on how prepared you are before the emergency. Emergency planning and training directly influence the outcome of an emergency situation. Facilities with well-prepared employees and well-developed plans are likely to incur less structural damage and fewer or less severe employee injuries.

When preparing a fire evacuation plan, it is important to designate multiple evacuation routes and exits. This ensures more than one way to exit the building, should an exit be blocked by fire. When choosing emergency exits, consider the following recommendations.

  • Exits should be clearly marked and well  
  • Exit routes should be wide enough to accommodate the number/volume of evacuating person
  • Exit routes should remain unobstructed and clear of debris at all times.

If you  prepare  drawings  that  show  evacuation routes and exits, post  them  prominently  for  all employees  to  see. Once an  escape  plan  is created, it should  be  practiced  to help familiarize  staff  with  emergency  exit  routes. It is important to talk to your local fire department, as local codes may require more frequent drills  for various  facilities.

SERVPRO® of Salem/Plaistow can help with emergency planning by establishing an Emergency READY Profile, (ERP), for your facility. For more information about the ERP or emergency planning, contact

SERVPRO® of Salem/Plaistow 603-893-9700.