Recent Posts

Quick Test can Make a Long Term Difference

4/28/2021 (Permalink)

Fire alarms when properly installed and maintained are a proven method to saving lives in the case of a fire, according to the National Fire Protection Association (NFPA).

Carbon monoxide and fire can make for a deadly duo, installing dual detectors makes it easier to protect yourself against both. Combination smoke and carbon monoxide alarms have sensing technologies that work together to detect fires and the odorless, colorless, tasteless gas known as CO – the silent killer. 

Test smoke alarms monthly using the test button. Follow this link for a complete 14 step outline for safely and effectively testing your fire/ smoke detectors. How do test a smoke detector.

In larger commercial buildings, hard wired or wireless smoke alarms offer benefits some time saving and ease of use. These alarms do not need to be tested as often and are interconnected throughout the entire building if smoke is detected in just one area (NFPA).

If you need assistance installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross.

Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. For more information on emergency preparedness, contact SERVPRO® of Salem/Plaistow at 603.893.9700. Happily serving Salem, Windham, Atkinson, Danville, Plaistow, and Pelham, NH. 

Are You Prepared?

4/6/2021 (Permalink)

Is your business ready to handle a disaster like burst pipe or emergency disinfecting services?

When it comes to your business, it is your pride and joy. You pray that a disaster never strikes, ruining all of your hard work.

Questions that run through your mind when disaster strikes, but is helpful to think of before that:

    • Do you have insurance
    • Do you have an emergency plan in place? Does your staff know about it?
    • Can you access your business records if they were destroyed?

“Small business owners invest a tremendous amount of time, money and resources to make their ventures successful, yet, many owners fail to properly plan and prepare for disaster situations." An estimated 50% of business do not reopen after a disaster has happened.

Creating a business plan for disaster will help protect employees, shorten the amount of time you may have to be out of work, and possibly lessen the financial impact it will have on you.

    1. Identify critical business systems – how long can they be down and what is needed to keep everything functioning.
    2. Create an emergency communication plan with all those who have a stake in your business.
    3. Build a supply kit that will keep your business and employees safe should you be at work when disaster strikes
    4. Work with SERVPRO of Salem/Plaistow to build an Emergency Ready Profile. This will provide the information for all emergency personnel that need to be contacted when disaster strikes and when our Team arrives on site, it gives the knowledge of your building before we even step in the door. This provides efficient and faster service for you!

For more information on how to help prepare your business for disaster, please contact us at 603.893.9700 or SERVPROSalemPlaistow.com

Call the Cleanup Team that's Faster to Any Size Disater

3/1/2021 (Permalink)

There's no such thin as a small disaster - especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property. 

SERVPRO of Salem/Plaistow franchise professionals know how disruptive water damage can be for you, our home or business. SERVPRO of Salem/Plaistow's staff are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, you building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. 

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call SERVPRO of Salem/Plaistow at 603.893.9700. 

Managing Mold

3/1/2021 (Permalink)

When there's water intrusions, like a rook leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, SERVPRO of Salem/Plaistow's staff has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same.

The mold cleanup and restoration process begins when you call us to book your free inspection. A member of our team will ask you a series of questions to help determine the necessary equipment, resources and personnel needed.

Look for our next blog when we discuss more of these standard steps for proper mold restoration!

Dry Ice Blasting

2/15/2021 (Permalink)

Dry ice blasting is a revolutionary blasting method that uses dry ice pellets (CO2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment. 

  • A dry cleaning process: Dry ice blasting is a completely dr process because dry ice pellets consist of CO2 and vaporize immediately on contact with the surface to be cleaned. 
  • No water disposal: The system produces no waste products. Only the coasting that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor. 
  • Environmentally friendly: Dry ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with the disposal of blasting materials and solvents are saved. 
  • No Abrasion: Dry ice blasting is non-abrasive and therefore surfaces are treated very gently. Wear and tear resulting from the use of steel brushes, scrapers, and other blasting materials is avoided.
  • Improved production time: Dry ice blasting often allows for your production equipment to be cleaned while in operation without a need for dismantling or costly downtime. 

Do you know about SERVPRO’s ERP?

2/9/2021 (Permalink)

Worrying about the cleanup and restoration can be stressful, and many home and business owners are left with a feeling of helplessness and uncertainty. SERVPRO's Franchise Professionals know restoring peace of mind is just as important as restoring property.

SERVPRO® of Salem/Plaistow wants to be there in your time of need, helping you and your customers piece their lives back together.

Our goal is simple:

In an emergency situation, like a building fire, every second counts. How quickly you respond could depend on how prepared you are before the emergency. Emergency planning and training directly influence the outcome of an emergency situation. Facilities with well-prepared employees and well-developed plans are likely to incur less structural damage and fewer or less severe employee injuries.

When preparing a fire evacuation plan, it is important to designate multiple evacuation routes and exits. This ensures more than one way to exit the building, should an exit be blocked by fire. When choosing emergency exits, consider the following recommendations.

  • Exits should be clearly marked and well  
  • Exit routes should be wide enough to accommodate the number/volume of evacuating person
  • Exit routes should remain unobstructed and clear of debris at all times.

If you  prepare  drawings  that  show  evacuation routes and exits, post  them  prominently  for  all employees  to  see. Once an  escape  plan  is created, it should  be  practiced  to help familiarize  staff  with  emergency  exit  routes. It is important to talk to your local fire department, as local codes may require more frequent drills  for various  facilities.

SERVPRO® of Salem/Plaistow can help with emergency planning by establishing an Emergency READY Profile, (ERP), for your facility. For more information about the ERP or emergency planning, contact

SERVPRO® of Salem/Plaistow 603-893-9700.

Make Sure we are your First Call!

2/9/2021 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® of Salem/Plaistow is so vital. Just go to our website on your mobile phone or call 603.893.9700 to get the team that’s faster to any size disaster. We’re a leader in giving control back to homeowners, property managers, and even entire communities after the devastating effects of water or fire. So whether you’re responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best.

Here are 8 reasons why your company should get an Emergency Ready Profile® today on every one of your buildings.

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO® Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

SERVPRO® of Salem/Plaistow is part of a Franchise System that has more than 50 years of leadership in cleanup and restoration. Our track record of results has earned us the trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. We are quietly taking to the streets, every hour of every day, proving that whenever there is a house full of water or an office full of smoke, there is also a van full of clean

Big or Small Issue - Think of SERVPRO of Salem/Plaistow

2/8/2021 (Permalink)

At this point most of us living in Salem/Plaistow area know how to handle the big winter storms. We rush to the grocery store to get milk and bread because we are all convinced we will be in our house for days on end! The storms that bring feet of snow to our area, no school for days, and state of emergency to keep nonessential personal off the roads. You could lose power, which could cause food spoilage or frozen pipes… and let’s not forget if there is a quick warm up right behind it, you could experience flooding. The nice thing about these larger storms is that they give us time to prepare.

BUT what about the smaller storms? The ones that only bring a coating, inch or two of sleet, snow or ice? The ones that they always say won’t cause much of an impact?

Did you know these smaller, less significant storms can actually cause a greater impact to your home and business? Why? Because we don’t prepare as much. We are told they won’t be as big so we tend not to stress as much and let our guard down. Four wheel drive can plow through anything right… wrong!

So... what can you do?

  1. Have a list of your vendors and an emergency ready profile (ERP) completed on your business as an additional add to your continuity plan. It saves you time, in the event this “insignificant storms” turns out to be a really big deal.
  2. Just because there is a storm coming, your business operations cannot come to a halt. Set clear expectations for those in authority as well as non-critical employees in the event an emergency does occur. Is your emergency plan communicated by text, email, or phone call? Is everyone aware of this? It may also be beneficial to subscribe to and send out public transportation updates so no employees are left stranded at your office. Likewise is it acceptable for your employees to arrive late or leave early to ensure their safety?
  3. With smaller storms we tend to not walk the perimeter of our business to inspect for damage or ice accumulation. By not doing this, it can lead to larger issues down the road or worse, a customer becoming injured. It is always a good practice no matter how large or small the storm might be to inspect your property and document everything. You never know when your insurance may need that information.

In the end, the size of the storm shouldn’t matter. As business owners preparation is key no matter what Mother Nature has up her sleeve. Contact your sales and marketing representative @ 603.893.970 to learn more about the emergency ready profile (ERP) and how it could benefit your business.

SERVPRO of Salem/Plaistow can help you plan!

2/8/2021 (Permalink)

Worrying about the cleanup and restoration can be stressful, and many home and business owners are left with a feeling of helplessness and uncertainty. SERVPRO's Franchise Professionals know restoring peace of mind is just as important as restoring property.

SERVPRO® of Salem/Plaistow wants to be there in your time of need, helping you and your customers piece their lives back together.

Our goal is simple:

In an emergency situation, like a building fire, every second counts. How quickly you respond could depend on how prepared you are before the emergency. Emergency planning and training directly influence the outcome of an emergency situation. Facilities with well-prepared employees and well-developed plans are likely to incur less structural damage and fewer or less severe employee injuries.

When preparing a fire evacuation plan, it is important to designate multiple evacuation routes and exits. This ensures more than one way to exit the building, should an exit be blocked by fire. When choosing emergency exits, consider the following recommendations.

  • Exits should be clearly marked and well  
  • Exit routes should be wide enough to accommodate the number/volume of evacuating person
  • Exit routes should remain unobstructed and clear of debris at all times.

If you  prepare  drawings  that  show  evacuation routes and exits, post  them  prominently  for  all employees  to  see. Once an  escape  plan  is created, it should  be  practiced  to help familiarize  staff  with  emergency  exit  routes. It is important to talk to your local fire department, as local codes may require more frequent drills  for various  facilities.

SERVPRO® of Salem/Plaistow can help with emergency planning by establishing an Emergency READY Profile, (ERP), for your facility. For more information about the ERP or emergency planning, contact

SERVPRO® of Salem/Plaistow 603-893-9700.

Bet you didn't know SERVPRO could do this!

2/3/2021 (Permalink)

  • Vacuum Freeze drying is the most effective time way to salvage water-damaged documents. 
  • The Document Restoration Team uses sublimation - turning a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. 
  • The state of the art technology used by SERVPRO technicians is the only method approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). 
  • Other methods such as dehumidification can alter the structure of the paper’s fibers causing them to become more brittle.
  • All employees of the Document Restoration Team are HIPAA Master certified. 
  • Once your items arrive at the SERVPRO facility, 24/7 video surveillance is guaranteed. 
  • Anyone entering the Drying Chamber Facility must sign in and out with their arrival and departure time.
  • Standard drying time is 7-10 days. Time frame varies based on moisture content and backlog. Call a member of the Document Restoration Team for current lead time.