Recent Water Damage Posts

Call the Cleanup Team that's Faster to Any Size Disater

3/1/2021 (Permalink)

There's no such thin as a small disaster - especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property. 

SERVPRO of Salem/Plaistow franchise professionals know how disruptive water damage can be for you, our home or business. SERVPRO of Salem/Plaistow's staff are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, you building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. 

Before you risk further damaging the value of your facility by attempting to clean up the mess yourself, call SERVPRO of Salem/Plaistow at 603.893.9700. 

Is your Plaistow, NH home ready for any Storm?

11/2/2020 (Permalink)

IF A DISASTER STRIKES, WILL YOU BE READY?

It is important to prepare your Hampstead, NH home before a disaster occurs. Consider the following steps to better prepare for an emergency situation.

  • Sign up for local alerts and warnings, download apps, and/or check access for wireless emergency alerts. - Use Rockingham Alerts, Rockingham County NH Weather Alerts , and your local towns to have up to date information.
  • Develop and test emergency communication plans with your coworkers and family to make sure everyone knows what to do.
  • Assemble or update emergency supplies - including a gallon of water each day per person for at least 3 days, appropriate clothing for the time of year, non-perishable foods, etc.
  • Learn about local hazards, and conduct a drill to practice emergency response actions.
  • Participate in a preparedness discussion, training, or class.
  • Collect and safeguard critical documents.
  • Plan with neighbors to help each other and share resources.
  • Document property and obtain appropriate insurance for relevant hazards.
  • Make property improvements to reduce potential injury and property damage.

Knowing what to do in an emergency reduces the stress everyone feels. Take the time to prepare and in the long run, you and your family will be thankful! Call SERVPRO of Salem/Plaistow with any questions or concerns. 603.893.9700

Meet our Newest Production Technician - Felix

11/2/2020 (Permalink)

Photo of male SERVPRO employee in uniform Meet Felix!

Felix Hernandez is SERVPRO's new Production Production Technician and has completed our rigorous SERVPRO HERO READY training. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Felix has been with SERVPRO for 2 months now and we have enjoyed sending his smiling face to any client home, from Salem to Danville, NH!  He has a great sense of humor and is one of the most polite and caring employees we have.  Always going the extra mile to ensure our customers are informed and happy. In the past, Felix has worked in the construction industry and restored John Deer equipment.  When not working, Felix enjoys spending time with his family and friends watching football!

Do's and Don'ts When Water Floods your Home or Business

11/2/2020 (Permalink)

Sewage backups and black water intrusions are more than nasty, smelly, deposits. These damages also introduce harmful microorganisms into a structure. The SERVPRO® of Salem/Plaistow Professionals remove sewage, contaminants, and moisture, disinfecting as they clean.  

 If you find yourself in a situation where a sewage backup is in your home or business, here are a few tips to consider before starting cleanup. 

Do:

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don’t:

  • Spread contaminated water by walking unnecessarily on damages or wet areas.
  • Turn on HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants. 
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

Be sure to call the Professionals at SERVPRO® of Salem/Plaistow at 603-893-9700. We are recognized as a leading restoration provider by hundreds of insurance companies. We offer fast and reliable remediation services to residential and commercial property owners. 

Flooding Can Happen Anywhere

8/19/2020 (Permalink)

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Homeowners

Develop a proper evacuation plan: Map out routes and mark areas or roads that might become unpassable due to flooding. If you approach a road or area that is flooded, turn around. Most cars can be swept away by less than 2 feet of moving water. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and move to higher ground.

Build an emergency care kit: Water, non-perishable food, battery powered radio, flashlights, first aid kit, personal hygiene items, cell phones and chargers, blankets, rain gear, extra clothing, baby supplies, copies of personal documents, and extra cash are some of the items to pack for you and your family. If you have pets don’t forget their supplies too!

Keep children out of the water: Kids are often curious and lack judgment or fear when it comes to water. Downed power lines and contaminated flooded areas add additional safety risks. Keep children close to you for their safety.

Summer Floods Dos and Donts

6/11/2020 (Permalink)

Living around many beautiful bodies of water like Canobie Lake in Salem, Cobbett’s Pond in Windham, or Country Pond in Kingston can be both a blessing and a curse as these can aid in causing flooding. Just because you haven’t experienced a flood doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Homeowners

Develop a proper evacuation plan: Map out routes and mark areas or roads that might become unpassable due to flooding. If you approach a road or area that is flooded, turn around. Most cars can be swept away by less than 2 feet of moving water. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and move to higher ground.

Build an emergency care kit: Water, non-perishable food, battery powered radio, flashlights, first aid kit, personal hygiene items, cell phones and chargers, blankets, rain gear, extra clothing, baby supplies, copies of personal documents, and extra cash are some of the items to pack for you and your family. If you have pets don’t forget their supplies too!

Keep children out of the water: Kids are often curious and lack judgment or fear when it comes to water. Down powerlines and contaminated flooded areas add additional safety risks. Keep children close to you for their safety.

Keep SERVPRO of Salem/Plaistow in mind if waters arise and trouble comes your way! We are always here to help! 603.893.9700

When the Sun comes out, will your place be Dry?

3/18/2020 (Permalink)

Now that winter weather is passing, it the best time to inspect your home or building for weather related damage. Snow and ice buildup, heavy rains and strong winds can all cause problems with your property. Roofs, glitters and landscape are exertion elements that should be checked to guard against water damage. Remember to look in attics, basements or crawl spaces for visible signs of water intrusion. Make sure outside vents are clear of any obstruction to ensure proper air flow. 

Ways to Prevent Water Damage

1. Clean and inspect gutters regularly

2. Keep downspouts clear of any blockage

3. Repair or replace roofing as needed.

4. Be sure soffit vents are clean and unobstructed. 

If you find a problem and need restoration help or want spring cleaning assistance, call SERVPRO of Salem/Plaistow at 603.893.9700. We are on call 24 hours a day, 365 days a year. 

Simply Fall Preparation Tips

10/30/2019 (Permalink)

tree line path with beautiful fall foliage Stay safe and happy this fall season.

15 Simple Fall Preparation Tips

The cooler mornings and nights mixed with warmer days makes for wonderful color changes in New England. While you are out leaf peeping, enjoy cider donuts, and picking pumpkins your home will also need some attention to ensure its ready for the cold on the horizon. The weather can change quickly, and a bit of preparation now could save you from aggregation and costly repairs later.

Below are 15 items for you to consider when preparing your home for fall.

  1. Reprogram the thermostat
    Keep the house warm when people are active, but don’t be afraid to lower the temperature when the family is sleeping or at work/school for the day.
  2. Remove air conditioner(s)
    If you do not have the luxury of central air conditioning, be sure to remove any window units you placed in the windows over the hot summer. This will eliminate the cooler air from entering your home causing your heating source to work harder.
  3. Close the pool
    If you have a pool and close it when the temperature drops, schedule a service or if you are handy, buy the supplies and do it yourself.
  4. Clean your furnace and replace the filters
    Check your furnace for soot, and pilot light health. This is also a great time to switch out your filters; clean air is important when the house is closed for winter.
  5. Inspect your fireplace and have it cleaned
    If you have a fireplace and plan on using it as the weather turns colder, have your chimney cleaned and inspected by a professional.
  6. Insulate your pipes for the winter
    As temperatures drop below freezing, standing water in your pipes can start to freeze. By adding foam covers you can help insulate and protect your pipes.
  7. Clean and prepare your outdoor furniture
    Clean and store seasonal outdoor furniture in a safe place. Cover with a tarp to protect it from snow, ice, and cold. If you have removable cushions, consider storing them indoors to help them last longer.
  8. Check your water heater
    Your water heater has a lot of work to doin fall and winter. If you haven’t inspected your water heater lately, it may be time to clean it out or have it serviced. Overtime, it can get loaded with sediment, or other problems may arise that reduce its efficiency.
  9. Prepare your entryway for mud and snow
    Having a place to store wet jackets and boots is a way to ensure it won’t make it into the house, causing more cleanup work for you.
  10. Inspect your rook for leaks
    There is nothing worse for a homeowner than a leaking roof. To help keep small issues from turning into bigger disasters, inspect your roof using binoculars, to check for damaged or missing shingles. Also make sure your gutters are flowing freely of sticks and leaves.
  11. Check your walkways and foundation
    Damaged walkways, driveways, and steps are a hazard year-round, but their dangers are compounded when the weather turns cold and icy. Fixing problems in the fall is also critical to preventing bigger. More expensive headaches come springtime.
  12. Check windows and doors for drafts
    Remove screens and replace with storm windows/doors if you use them. Check seals around all doors and windows and caulk/insulate if necessary.
  13. Organize the shed
    Move summer items to the back and winter stuff up front for better access. Doing this early will be helpful if snow or ice show up sooner than expected.
  14. Leaf removal
    Rake and remove leaves from the yard in the fall to help save you a step in the spring. Check with your local city or town for requirements and pick up schedules.
  15. Turn off outdoor faucets and store hoses
    Disconnect and drain any outside hoses you have used over the spring/summer to water gardens and lawns. Shut off exterior faucets to help prevent frozen pipes if a deep freeze were to occur in your area.

We at SERVPRO® of Salem/Plaistow hope you find these tips helpful.

Speeding up Mother Nature

10/21/2019 (Permalink)

SERVPRO Crews Drying Out Residential House SERVPRO Crews Drying Out Residential House

So often we hear “Can’t control Mother Nature;” But what if you could speed up the process of drying when your home or business suffers an unfortunate event such as water damage from putting out a fire or burst water pipe. Did you know there is an actual science behind the process of drying? Before reaching for the towels, a mop, and a few fans, read on to learn more about this process.

Psychometrics is essential to restoring a water damaged structure to it preloss condition. The SERVPRO® of Salem/Plaistow professionals are trained in this science of drying and follow strict industry approved standards to help lower the chances of secondary damages. We will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment.

What does it mean to “speed up Mother Nature”? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material, but only if the air is drier. The problem here is nature often takes too long and secondary damages may occur while the building is drying out.

Thankfully, the SERVPRO® of Salem/Plaistow professionals have the tools and equipment to help Mother Nature along to dry tough to reach places, hardwood floors, inside walls, and so much more. Using state of the art monitoring equipment and a proven scientific process we help speed up the drying process in your home or business. With the help of technology and our proprietary tool DryBookTM Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of Salem/Plaistow has the professional training and equipment to help make it “Like it never even happened.”

What to do when your home or business suffers a sewage damage

10/21/2019 (Permalink)

Standing dirty water going down a small pipe. Clogged pipes can cause a big issues to your home or business.

Sewage backups and black water intrusions are more than nasty, smelly, deposits. These damages also introduce harmful microorganisms into a structure. The SERVPRO® of Salem/Plaistow Professionals remove sewage, contaminants, and moisture, disinfecting as they clean.  

 If you find yourself in a situation where a sewage backup is in your home or business, here are a few tips to consider before starting cleanup. 

Do:

  • Avoid all contact with sewage and items contaminated by sewage. 
  • Wash your hands thoroughly after contact with contaminated items. 

Don’t:

  • Spread contaminated water by walking unnecessarily on damages or wet areas.
  • Turn on HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants. 
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas. 

Be sure to call the Professionals at SERVPRO® of Salem/Plaistow at 603-893-9700. We are recognized as a leading restoration provider by hundreds of insurance companies. We offer fast and reliable remediation services to residential and commercial property owners. 

The Do’s and Don’ts of Water Damage

10/2/2019 (Permalink)

Burst copper pipe Know how to protect your home or business!

Water is a vital element to our survival. We drink it, need it to shower and, to water our plants. We use it to wash clothes, clean bathtubs, and flush waste down the toilet. Just like when the power goes out, if we don’t have access to water, we are lost. 

There as so many ways water can damage your home. A washing machine might overflow, a water heater might break, or a leaky pipe from the bathtub that has been slowly dripping for years has finally sent water gushing through two floors in your home. Now what? 

Below are a few clean water do’s and don’ts to help put you at ease and limit the amount of damage. Do:

  • Shut off water at the source if possible. If not, contact a qualified party as soon as possible.
  • Turn off circuit breakers for wet areas only when access to the power source is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting. 
  • Wipe excess water from wood furniture after removing lamps and tabletop items. 
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove to a safe, dry place, any paintings, art objects, computers, documents, and other materials that are valuable or sensitive to moisture. 
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Don’t:

  • Enter rooms with standing water where electrical shock hazards my exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water.
  • Leave books, newspapers, magazines, or other colored items on wet carpets to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

We at SERVPRO® of Salem/Plaistow are available 24/7 for emergency services. Call us at 603-893-9700 to schedule your no obligation quote today.

Meet Our Crew: Ralphie

9/24/2019 (Permalink)

Male employee photo in front of orange and green banner Ralphie has a strong work ethic and is able to take charge of new jobs.

Rafael (Ralphie) Marquez is a Crew Chief with SERVPRO® and has completed our rigorous Hero Ready Training, the IICRC's Water and Fire Training along with the Mold Remediation course. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Ralphie has a strong work ethic and is able to take charge of new jobs. He has been working with SERVPRO for four years.  His enormous heart and endless patience has made Ralphie a customer favorite! He really does take the time to explain all areas of the job and make our clients feel as ease! Ralphie's family includes his mom and two sisters. When not at work, he enjoys playing various sports.and spending time with his wife.

Meet Our Crew: Freddie

9/18/2019 (Permalink)

male crew member in front of orange and green banner Fredrick Sullivan (Freddie) is a Production Crew Chief

Fredrick Sullivan (Freddie) is SERVPRO's new Production Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Freddie has been with SERVPRO for 2 years now and we have enjoyed sending his smiling face to any client home, from Salem to Danville, NH!  He has a great sense of humor and is one of the most polite and caring employees we have.  Always going the extra mile to ensure our customers are informed and happy. In the past, Freddie has worked in the construction industry and restored John Deer equipment.  When not working, Freddie enjoys building gas powered remote controlled cars and then racing them.

Flooding Can Happen Anywhere

5/15/2019 (Permalink)

It happens fast and can happen anywhere.

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. It happens fast and can happen anywhere. Having a plan for your home or business is critical for any severe weather event. Keep reading to learn more about protecting yourself, your business, and your property.

Homeowners

Develop a proper evacuation plan: Map out routes and mark areas or roads that might become unpassable due to flooding. If you approach a road or area that is flooded, turn around. Most cars can be swept away by less than 2 feet of moving water. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car and move to higher ground.

Build an emergency care kit: Water, non-perishable food, battery powered radio, flashlights, first aid kit, personal hygiene items, cell phones and chargers, blankets, rain gear, extra clothing, baby supplies, copies of personal documents, and extra cash are some of the items to pack for you and your family. If you have pets don’t forget their supplies too!

Keep children out of the water: Kids are often curious and lack judgment or fear when it comes to water. Down powerlines and contaminated flooded areas add additional safety risks. Keep children close to you for their safety.

Are You Ready for Whatever Happens?

9/28/2018 (Permalink)

At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an e
This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. "Disasters happen" and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes. We must work together as a team to ensure that our families, businesses, places of worship and neighborhoods are ready. At Ready.gov/business, companies can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency. You can also contact your local SERVPRO® to find out more on how to be ready when disaster strikes with the Emergency READY Program®.If A Disaster Strikes, Will You Be Ready?It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.
  • Sign up for local alerts and warnings, download apps and/ or check access for wireless emergency alerts. 
  • Develop and test emergency communication plans. 
  • Assemble or update emergency supplies. 
  • Learn about local hazards and conduct a drill to practice emergency response actions. 
  • Participate in a preparedness discussion, training or class. 
  • Collect and safeguard critical documents. 
  • Plan with neighbors to help each other and share resources. 
  • Document property and obtain appropriate insurance for relevant hazards. 
  • Make property improvements to reduce potential injury and property damage. 

Emergencies can happen anytime to anyone. Take action now to protect yourself and your property

Being In The Know Makes All the Difference

9/28/2018 (Permalink)

A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning.

SERVPRO® Shares a Thunderstorm Watch vs. Warning A thunderstorm is a rain shower during which you hear thunder. Since thunder comes from lightning, all thunderstorms have lightning. A thunderstorm is classified as "severe" when it contains one or more of the following:

  • Hail (one inch or greater)
  • winds in excess of 58 mph
  • Structural wind damage
  • Tornado
severe thunderstorm watch means that the potential exists for the development of thunderstorms which may produce large hail or damaging winds. A watch is issued by the SPC (Storm Prediction Center). A severe thunderstorm warning means that a severe thunderstorm is occurring or is imminent based on Doppler Radar information or a reliable spotter report. A warning is issued by the local National Weather Service office.
*This information is provided by the National Oceanic Atmospheric Administration.

Meet Our Crew - Izzy

8/21/2018 (Permalink)

Meet Izzy. He will always have a smile for you!

Isamel "Izzy" Torres is a Crew Chief and has completed our rigorous SERVPRO Employee Certification Training Program along with the IICRC Water and Fire Remediation. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Izzy has over 4 years of restoration experience with SERVPRO. When not working, Izzy enjoys spending time with his family and playing handball in his local community.

SERVPRO of Salem/Plaistow specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, making it “Like it never even happened.” for both commercial and 
residential customers. When fire, water, or mold disrupt your life, Izzy and his crew are there to help make the process as stress free as possible for you and your family.

Meet Our Crew - Kyle White

8/21/2018 (Permalink)

Meet Kyle. Always eager to learn and make it "Like it never even happened."

Kyle White joins our team as a Production Technician and has completed our rigorous SERVPRO Employee Certification Training Program. This program teaches advanced cleaning and restoration techniques and how to properly use our state-of-the-art equipment. This training program also focuses on listening skills and customer service. Kyle has been with us for a year and has been working diligently to learn and grow within our company.

SERVPRO of Salem/Plaistow specializes in disaster restoration, cleanup and repair services, 
helping to remediate damage, making it “Like it never even happened.” for both commercial and 
residential customers. When fire, water, or mold disrupt your life, Kyle and his team are there to help make the process as stress free as possible for you and your family. For more information on SERVPRO of Salem/Plaistow, please contact 
603-893-9700 or office@SERVPROoflawrence.com.  

A Network of Resources to Help Your Water Damaged Home

6/29/2018 (Permalink)

We at SERVPRO® of Salem/Plaistow have a network of other franchises to pull in the equipment, resources and man power needed to help the large losses.

When water damage happens, knowing who to call is the first step in relieving some of the stress. But when a flooding occurs? It is even better to know that we at SERVPRO® of Salem/Plaistow have a network of other franchises to pull in the equipment, resources and man power needed to help the large losses. Here are 5 examples of how we were able to support each other across the country.

  • The Siberian Express in 2015 created record breaking sub-zero temperatures and broken pipes from Florida to Maine. 257 crews helped during these ice dams, with even SERVPRO of Lawrence working with teams from Alabama and Tennessee to help our homeowners.
  • In April of 2016, Houston was engulfed in 2-4 inches of rain per hour. Eighty-one crews produced over 360 jobs in this historic event that left Harris County with 18 inches of rain.
  • Over 830 jobs were created in 2016 during the Louisiana Flooding. Twenty + inches of rain caused rivers and other waterways to rise and flood Southern Louisiana. At least 185 crews from across the country helped get the community back in their pre storm condition.
  • Hurricane Matthew in caused flooding the East Coast from Florida to North Carolina. One hundred sixty-nine crews mitigated over $7.5 million worth of damage to business owners and homeowners alike.
  • Lastly, in East Tennessee, one of the largest wildfires in history struck the Great Smokey Mountains. Over 17,000 acres burned, and twelve crews came to the rescue to help the seventy families and businesses get the fire damage and soot under control.

SERVPRO® of Salem/Plaistow and these other teams can make any disaster “Like it never even happened.” We are there, no matter how big or small, call us 24/7/365 at 978-688-2242.

What Our Tools Do for Behind the Scenes

5/10/2018 (Permalink)

The meters can determine if materials are wet below the surface, potentially causing more damage that you are unaware of.
 

You have been away for two weeks on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst while you are gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of Salem/Plaistow, we have the tools to see that hidden damage and help stop potential problems. Some of those tools are that can be used to help you are:

Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.

  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help SERVPRO® of Salem/Plaistow team members determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 Our goal is helping homeowners and business owners alike return their home to “Like it never even happened.” When in doubt, call SERVPRO® of Salem/Plaistow to walk you through each step of restoring your home to preloss conditions..

Bob Vila and How to Avoid Ice Dams

1/15/2018 (Permalink)

A snow and ice shield consists of a bituminous membrane that seals the roof, forming a continuous barrier to water.

Bob Vila talks about how to avoid ice dams in this article. 

"What Are Ice Dams?
Many homeowners in the northern United States are all too familiar with ice dams. These are thick accumulations of ice that form over the eaves of a house. Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing. The result can be leakage into the living areas of the home, which in turn can produce sagging plaster, stains, and other damage.

Low-pitched roofs are the most likely to be affected, but the cause is a warm roof. Heat escapes the living areas of the home and rises, warming the blanket of snow on the roof. As the snow melts, it flows down the slope of the roof only to refreeze on top of the unheated roof overhang. The ice builds up, the thawing and freezing cycle continues, and the flow begins.

Ice dams are preventable. If new roofing is being added at your home, make sure that proper precautions are being taken. The keys are these:

1) Ensure adequate ventilation.
The roof needs to be vented both at the eaves (usually in the soffits) and at the peak, either in the roof itself or via vents in the end walls of the house. An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak.

2) Seal off the house.
Proper insulation of the attic rafters or ceiling joists is another part of the solution. So is a tight vapor barrier to prevent moisture from passing from the living areas into and through the insulation.

3) Install a snow and ice shield.
There are a number of products on the market that, when installed immediately on top of the subroof and beneath the shingles covering the overhang of the roof, will prevent water from working its way into the home. A snow and ice shield consists of a bituminous membrane that seals the roof, forming a continuous barrier to water."

If you do have an ice dam that leaks into your home, have your roof cleared and then call SERVPRO® of Salem/Plaistow, (603) -893-9700, to schedule an inspection. We will help remove the problem inside your home and make it "Like it never even happened."

Faster to Any Size Disaster at Your Home or Business

9/25/2017 (Permalink)

Our staff is highly trained in property damage restoration.

Flooding and water emergencies don’t wait for regular business hours or for you to get home and neither do we. SERVPRO® of Salem/Plaistow provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Meet Our Crew

Company Certifications

Need Emergency Service? Call Us 24/7 – 603-893-9700

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

A Little More About SERVPRO® of Salem/Plaistow

SERVPRO® of Salem/Plaistow specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Storms Where SERVPRO Proved it is Always Ready to Help!

8/24/2017 (Permalink)

Our heroes are ready to help, near or far, small or large!

SERVPRO® has been on the scene for many large damages across the country. Having teams that can respond and help each other no matter where they are located is the benefit of being a company with franchises nationwide. Some of the events the company has been able to respond to are:

2011 North Dakota Floods

Helping over 400 residents, municipal buildings, hospitals, and business, SERVPRO® sent hundreds of crews to help

2011 Hurricane Irene/Tropical Storm Lee

The storms ranged from North Carolina to New England, and the Disaster Recovery Team®. About 1,000 crews took care of these states, helping return everything to normal.

2012 Hurricane Issac

This storm took on about five states and almost 100 franchises responded to help

2012 Hurricane Sandy

Sandy left her damage across 20 states and brought in 300 franchises, with 1000 crews coming across the country to help and sort through the damage.

2013 Alberta, Canada Floods

Over 120,000 residents were affected by these floods, and was the costliest storm to the country.

2013 Colorado Floods

The Disaster Recovery Team® responded to the towns surrounding the Colorado mountain communities to handle the damage from up to 17 inches of rain. 48 Franchises responded with 109 crews to take on the emergency response.

2014 Polar Vortex

39 States and 70% of the SERVPRO® franchises were affected by these lower than normal temperatures causing pipe breaks and more.

SERVPRO® of Salem/Plaistow is always ready to help, and call in the Disaster Recovery Team® where needed. When you are looking for help, give us a call.

Meet Our Crews in Your Salem/Plaistow SERVPRO

8/24/2017 (Permalink)

Our staff is highly trained in property damage restoration.

SERVPRO of Salem/Plaistow is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Plaistow has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of The Andovers

SERVPRO of Salem/Plaistow specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event.  From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew 

Certifications

Helping You Return to Business as Fast as Possible

6/29/2017 (Permalink)

Having such a network of help can help SERVPRO® of Lawrence make any disaster “Like it never even happened.”

When water damage happens, knowing who to call is the first step in relieving some of the stress. But when a flooding occurs? It is even better to know that we at SERVPRO® of Salem/Plaistow have a network of other franchises to pull in the equipment, resources and man power needed to help the large losses. Here are 5 examples of how we were able to support each other across the country.

  • The Siberian Express in 2015 created record breaking sub-zero temperatures and broken pipes from Florida to Maine. 257 crews helped during these ice dams, with even SERVPRO of Lawrence working with teams from Alabama and Tennessee to help our homeowners.
  • In April of 2016, Houston was engulfed in 2-4 inches of rain per hour. Eighty-one crews produced over 360 jobs in this historic event that left Harris County with 18 inches of rain.
  • Over 830 jobs were created in 2016 during the Louisiana Flooding. Twenty + inches of rain caused rivers and other waterways to rise and flood Southern Louisiana. At least 185 crews from across the country helped get the community back in their pre storm condition.
  • Hurricane Matthew in caused flooding the East Coast from Florida to North Carolina. One hundred sixty-nine crews mitigated over $7.5 million worth of damage to business owners and homeowners alike.
  • Lastly, in East Tennessee, one of the largest wildfires in history struck the Great Smokey Mountains. Over 17,000 acres burned, and twelve crews came to the rescue to help the seventy families and businesses get the fire damage and soot under control.

SERVPRO® of Salem/Plaistow and these other teams can make any disaster “Like it never even happened.” We are there, no matter how big or small, call us 24/7/365 at 978-688-2242.

Behind the Scenes: What Our Tools Can Do for You.

5/10/2017 (Permalink)

The meters can determine if materials are wet below the surface, potentially causing more damage that you are unaware of.

You have been away for two weeks on vacation, you arrive home at 9pm on a Sunday night and what do you want do? Probably get home, relax, and call it a night. But when you walk in and a pipe has burst while you are gone? That changes everything.

In order to save money, people can sometimes use their own tools to stop and dry up water damage. But, unfortunately, sometimes the unseen water in your home or office can cause the most problems. Hidden behind walls, cabinets or under flooring can be pooled water or moisture that will cause greater health risks to your home and family later on. Here at SERVPRO® of Salem/Plaistow, we have the tools to see that hidden damage and help stop potential problems. Some of those tools are that can be used to help you are:

 

  • Moisture Sensors – these will detect moisture in carpet, walls, and baseboards.
  • Moisture Meters – these determine the level of moisture in materials. These can either penetrate or not the materials, depending on what they are to help monitor the progress of drying throughout the job.
  • Thermohygrometers – these devices help monitor the temperature and relative humidity in the air. These two are a large part in the drying process and help SERVPRO® of Salem/Plaistow team members determine how to adjust the process along the way.
  • Infrared Cameras – this helps identify the areas that have hidden moisture and document its location. These cameras identify temperature differences in materials from where the areas are cooling (water has been evaporating) and where it is still affected by the moisture.

 

Our goal is helping homeowners and business owners alike return their home to “Like it never even happened.” When in doubt, call SERVPRO® of Salem/Plaistow to walk you through each step of restoring your home to preloss conditions..

Take Steps to Prepare for a Water Emergency in Your Pelham Home

1/12/2017 (Permalink)

Chances are your home or business will eventually suffer some sort of emergency; that is why it is important to prepare now, before disaster strikes.

When it comes to life’s emergencies, it isn't a matter of if they will occur­ it's a matter of when they will occur.  Home and business owners can take steps to prepare for disasters, but you can never fully prevent them from happening.  An old pipe bursts. A storm blows in dozens of gallons of water. A washing machine malfunctions. Chances are your home or business will eventually suffer some sort of emergency; that is why it is important to prepare now, before disaster strikes.

SERVPRO® of Salem/Plaistow is trained to respond quickly, professionally and efficiently when managing your loss. When your home or business is under water, every minute counts. That's why SERVPRO of Lawrence is available 24 hours a day, 7 days a week.

In this blogyou'll find more information including:

  • The dangers of
  • What to do following water damage.

Should a disaster strike, call SERVPRO® of Salem/Plaistow at 603-893-9700 to help make it "Like it never even happened."

 

Ways to Sense Water in Your Hampstead Home

1/12/2017 (Permalink)

SERVPRO® of Salem/Plaistow will answer your call with fast action and a full arsenal of drying equipment.

Even small water damages have the potential to cause serious structural and indoor  air quality  issues  over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Salem/Plaistow has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO® of Salem/Plaistow will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Franchise Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Lawrence can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach
  • Thermal Foggers (pictured) dispense solvent-based produces by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor­ causing particles.

What is the bottom line? SERVPRO® of Salem/Plaistow (603-893-9700) has the training and equipment to help make it "Like it never even happened."

 

Faster to your Salem/Plaistow area Water Damage Event

10/4/2016 (Permalink)

SERVPRO® of Salem/Plaistow provides 24 hour fire and water damage restoration service in Salem and Plaistow area

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO® of Salem/Plaistow provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO® of Salem/Plaistow arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 603-893-9700

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO® of Salem/Plaistow

SERVPRO® of Salem/Plaistow specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO®’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Company Certifications

Salem/Plaistow Residents: We Specialize in Flooded Basement Cleanup and Restoration!

9/6/2016 (Permalink)

Photo of a flooded basement

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Salem/Plaistow basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 603-893-9700

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Salem/Plaistow and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 603-893-9700

Salem/Plaistow, NH 24 Hour Emergency Water Damage Service

8/23/2016 (Permalink)

SERVPRO of Salem/Plaistow provides 24 hour fire and water damage restoration service in Andover and North Andover, MA

SERVPRO of Salem/Plaistow is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 978-475-1199

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Salem/Plaistow has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of The Andovers

SERVPRO of Salem/Plaistow specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet our crew 

Certifications

No job too Large or Small

8/16/2016 (Permalink)

Having teams and equipment that can respond and help each other is the benefit of being a company with franchises nationwide.

SERVPRO® has been on the scene for many large damages across the country. Having teams that can respond and help each other no matter where they are located is the benefit of being a company with franchises nationwide. Some of the events the company has been able to respond to are:

2011 North Dakota Floods

Helping over 400 residents, municipal buildings, hospitals, and business, SERVPRO® sent hundreds of crews to help

2011 Hurricane Irene/Tropical Storm Lee

The storms ranged from North Carolina to New England, and the Disaster Recovery Team®. About 1,000 crews took care of these states, helping return everything to normal.

2012 Hurricane Issac

This storm took on about five states and almost 100 franchises responded to help

2012 Hurricane Sandy

Sandy left her damage across 20 states and brought in 300 franchises, with 1000 crews coming across the country to help and sort through the damage.

2013 Alberta, Canada Floods

Over 120,000 residents were affected by these floods, and was the costliest storm to the country.

2013 Colorado Floods

The Disaster Recovery Team® responded to the towns surrounding the Colorado mountain communities to handle the damage from up to 17 inches of rain. 48 Franchises responded with 109 crews to take on the emergency response.

2014 Polar Vortex

39 States and 70% of the SERVPRO® franchises were affected by these lower than normal temperatures causing pipe breaks and more.

SERVPRO® of Salem/Plaistow is always ready to help, and call in the Disaster Recovery Team® where needed. When you are looking for help, give us a call.

Top 5 Things When Your Basement is Flooded

5/2/2016 (Permalink)

"Like it never even happened."

A flood in your home is stressful and worrisome. Here are some top tips you can do in order to make the process smoother for all involved.

  • Shut off the source of water if possible contact a qualified party to stop the source
  • Turn off circuit breakers for wet areas of the building, if it is safe to do so, and there is no worry of electrical shock
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing laps and tabletop items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting to prevent staining.
  • With these tips, there can be less secondary damage until help arrives!