Recent Posts

Staying Safe in the Storm

1/16/2018 (Permalink)

Storm Damage Staying Safe in the Storm Severe weather can be dangerous for automobile travel. Motorists should know the safety rules for dealing with winter road emergencies.

There is more snow coming our way! Please follow these helpful tips to stay safe:

  • If you have to travel, please be careful when out and about as the roads may be slippery.
  • Leave the plows extra room to help take care of our roads. 
  • Keep your gas tank at least 1/2 full to avoid freezing lines
  • Accelerate slowly to maintain traction on the roads
  • Take your time slowing down as sudden braking can cause slipping on ice.
  • AAA shares this tip: Don’t power up hills. Applying extra gas on snow-covered roads just starts your wheels spinning. Try to get a little inertia going before you reach the hill and let that inertia carry you to the top. As you reach the crest of the hill, reduce your speed and proceed down hill as slowly as possible.

And as always, thank you to all of our emergency responders and utility workers who have to respond.

Please stay safe if you have to travel and as always, if you can, stay home. 

For more on the weather:

Bob Vila and How to Avoid Ice Dams

1/15/2018 (Permalink)

Water Damage Bob Vila and How to Avoid Ice Dams A snow and ice shield consists of a bituminous membrane that seals the roof, forming a continuous barrier to water.

Bob Vila talks about how to avoid ice dams in this article. 

"What Are Ice Dams?
Many homeowners in the northern United States are all too familiar with ice dams. These are thick accumulations of ice that form over the eaves of a house. Water then collects behind the dam and gradually works its way beneath roof shingles through a cycle of freezing and thawing. The result can be leakage into the living areas of the home, which in turn can produce sagging plaster, stains, and other damage.

Low-pitched roofs are the most likely to be affected, but the cause is a warm roof. Heat escapes the living areas of the home and rises, warming the blanket of snow on the roof. As the snow melts, it flows down the slope of the roof only to refreeze on top of the unheated roof overhang. The ice builds up, the thawing and freezing cycle continues, and the flow begins.

Ice dams are preventable. If new roofing is being added at your home, make sure that proper precautions are being taken. The keys are these:

1) Ensure adequate ventilation.
The roof needs to be vented both at the eaves (usually in the soffits) and at the peak, either in the roof itself or via vents in the end walls of the house. An air space above the insulation in the ceiling or attic then allows cold air to move freely, keeping the roof cold and preventing the snow cover from melting. When a roof is being constructed, inexpensive Styrofoam baffles may be installed to ensure that there is a passageway for cold air from the eaves to the peak.

2) Seal off the house.
Proper insulation of the attic rafters or ceiling joists is another part of the solution. So is a tight vapor barrier to prevent moisture from passing from the living areas into and through the insulation.

3) Install a snow and ice shield.
There are a number of products on the market that, when installed immediately on top of the subroof and beneath the shingles covering the overhang of the roof, will prevent water from working its way into the home. A snow and ice shield consists of a bituminous membrane that seals the roof, forming a continuous barrier to water."

If you do have an ice dam that leaks into your home, have your roof cleared and then call SERVPRO® of Salem/Plaistow, (603) -893-9700, to schedule an inspection. We will help remove the problem inside your home and make it "Like it never even happened."

When a Fire Strikes, SERVPRO is Here to Help!

1/12/2018 (Permalink)

Fire Damage When a Fire Strikes, SERVPRO is Here to Help! Emergency planning and training directly influence the outcome of an emergency situation.

Worrying about the cleanup and restoration can be stressful, and many home and business owners are left with a feeling of helplessness and uncertainty. SERVPRO's Franchise Professionals know restoring peace of mind is just as important as restoring property.

SERVPRO® of Salem/Plaistow wants to be there in your time of need, helping you and your customers piece their lives back together.

Our goal is simple:

In an emergency situation, like a building fire, every second counts. How quickly you respond could depend on how prepared you are before the emergency. Emergency planning and training directly influence the outcome of an emergency situation. Facilities with well-prepared employees and well-developed plans are likely to incur less structural damage and fewer or less severe employee injuries.

When preparing a fire evacuation plan, it is important to designate multiple evacuation routes and exits. This ensures more than one way to exit the building, should an exit be blocked by fire. When choosing emergency exits, consider the following recommendations.

  • Exits should be clearly marked and well  
  • Exit routes should be wide enough to accommodate the number/volume of evacuating person
  • Exit routes should remain unobstructed and clear of debris at all times.

If you  prepare  drawings  that  show  evacuation routes and exits, post  them  prominently  for  all employees  to  see. Once an  escape  plan  is created, it should  be  practiced  to help familiarize  staff  with  emergency  exit  routes. It is important to talk to your local fire department, as local codes may require more frequent drills  for various  facilities.

SERVPRO® of Salem/Plaistow can help with emergency planning by establishing an Emergency READY Profile, (ERP), for your facility. For more information about the ERP or emergency planning, contact

SERVPRO® of Salem/Plaistow 603-893-9700.

When a Storm Strikes Your Home...Who Are You Going to Call?

1/12/2018 (Permalink)

Storm Damage When a Storm Strikes Your Home...Who Are You Going to Call? If a flood does strike your home, contact SERVPRO® of Salem/Plaistow. Even minor floods have the potential to cause major damage to your home.

Floods rank as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets, in the mountains, near a river or even in the desert, there is a potential for suffering from flood damage.

Just because you haven't experienced  a  flood  in  the past,  doesn’t  mean  you  won't  in  the future.  In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3 billion in annual losses in the United States. Commercial flood claims average more than $75,000.

According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster.  The ARC offers the following flood safety tips.

  • Stay away from floodwaters. If you come up on a flowing scream where water is above your ankles, stop, rum around and go another Six inches of swiftly moving water can  sweep you  off of your feet.
  • If you approach  a flooded  road while driving, turn around and go another way. If you are caught on a flooded road  and waters are rising rapidly around  you,  get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about run ning water or contaminated water. Keep your pets out of the water too.

If a flood does strike your home or business, contact SERVPRO® of Salem/Plaistow. Even minor floods have the potential to cause major damage to a  structure when not treated quickly and properly, and the cleanup is often an overwhelming task. The SERVPRO® System is prepared to handle any sized disaster. The sooner work begins, the sooner order can be restored.

When fire and water take control of your life, SERVPRO® of Salem/Plaistow will help you take it back.

Preparing for a Water Emergency in Your Home

1/12/2018 (Permalink)

Storm Damage Preparing for a Water Emergency in Your Home When your home or business is under water, every minute counts.

When it comes to life’s emergencies, it isn't a matter of if they will occur­ it's a matter of when they will occur.  Home and business owners can take steps to prepare for disasters, but you can never fully prevent them from happening.  An old pipe bursts. A storm blows in dozens of gallons of water. A washing machine malfunctions. Chances are your home or business will eventually suffer some sort of emergency; that is why it is important to prepare now, before disaster strikes.

SERVPRO® of Salem/Plaistow is trained to respond quickly, professionally and efficiently when managing your loss. When your home or business is under water, every minute counts. That's why SERVPRO of Salem/Plaistow is available 24 hours a day, 7 days a week.

Should a disaster strike, call SERVPRO® of Salem/Plaistow at 603-893-9700 to help make it "Like it never even happened."

Educating Yourself On the Mold Process

1/12/2018 (Permalink)

Mold Remediation Educating Yourself On the Mold Process Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming.

When there's some sort of water intrusion into your home that goes untreated, mold can quickly become a problem in your home. Mold can possibly cause health effects (ask your doctor for details) and can also cause significant damage to your property. Fortunately, SERVPRO® of Salem/Plaistow has the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process.

Call 603-893-9700 for help with your mold remediation needs.

The mold cleanup and restoration process begins when you call SERVPRO® of Salem/Plaistow. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.

Inspection and Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view.

Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic    mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold and Mold-Infested Materials The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.

Cleaning Contents and Belongings SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings.  They are also trained to remove odors and deodorization using fogging equipment.


Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

SERVPRO® of Salem/Plaistow understands mold and mold growth and have the training and equipment to remediate mold in your home or business.

Preventing Mold from Water Damage That is Unseen

1/12/2018 (Permalink)

Mold Remediation Preventing Mold from Water Damage That is Unseen The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

Even small water damages have the potential to cause serious structural and microbial growth damage if left untreated. 

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® of Salem/Plaistow has the equipment, training and experience to find and dry unseen water before secondary damages like mold occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss.

SERVPRO® of Salem/Plaistow will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Franchise Professionals.

  • Moisture Sensors are used to detect moisture in carpets, baseboards and Moisture Meters (pictured) are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process.
  • Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® of Lawrence can calculate and create an environment most conclusive to drying.
  • When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra-Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach
  • Thermal Foggers (pictured) dispense solvent-based produces by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor­ causing particles.

What is the bottom line? SERVPRO® of Salem/Plaistow (603-893-9700) has the training and equipment to help make it "Like it never even happened."

Is Your Business Ready for 2018?

1/2/2018 (Permalink)

Commercial Is Your Business Ready for 2018? Did you know up to 50 percent of businesses that suffer a disaster may never reopen?

Here at SERVPRO® of Salem/Plaistow, we want to make sure everyone is ready for the new year! Did you know up to 50 percent of businesses that suffer a disaster may never reopen? For those that do survive, the majority have an emergency readiness plan available before disaster strikes. Advantages to of the SERVPRO® of Lawrence Emergency READY Profile are:

·         A no cost assessment of your facility

·         A concise profile document containing only the critical information needed in the event of an emergency

·         A guide to help you get back into your building following a disaster

·         Establishes us as your disaster mitigation and restoration provider.

·         Identification of the line of command for authorizing work to begin

·         Provides  facility details such as shut-off valve locations, priority areas and priority contact information

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Don’t wait for a disaster to strike, call SERVPRO® of Salem/Plaistow today to schedule your ERP (603) 893-9700

Looking for A Job? SERVPRO® of Salem/Plaistow Can Help!

12/29/2017 (Permalink)

Commercial Looking for A Job? SERVPRO® of Salem/Plaistow Can Help! Our crews receive on the job training to continue learning the procedures and techniques to best help our customers

SERVPRO® of Salem/Plaistow Production Technician

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
Maintain a clean and organized vehicle and clean equipment appearance.
Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
Leave jobsite with a clean and orderly appearance.
Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.
Position Requirements

Effective oral communication
Basic math skills
Experience in cleaning/restoration preferred
High school diploma/GED
IICRC certifications preferred
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
Ability to sit/stand/walk for prolonged periods of time
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning products/chemicals
Ability to travel locally and out of state when necessary
Ability to successfully complete a background check subject to applicable law

Please visit our website for additional information.

Required license or certification: Drivers License

Our Highly Trained Restoration Specialists can restore your Salem/Plaistow Home Or Business

12/18/2017 (Permalink)

Commercial Our Highly Trained Restoration Specialists can restore your Salem/Plaistow Home Or Business Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm.

SERVPRO of Salem/Plaistow is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Salem/Plaistow

SERVPRO of Salem/Plaistow specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew